Trusted technical and on-site support
The SAP Technical application Management & Monitoring solution offers SAP Technical Monitoring, technical Incident and alert handling, small change request handling, SAP administration and 24×7 support and monitoring.
Our dedicated SAP technical support centre in Nieuwegein – based on SAP Solution Manager tools and processes – is complimented with on-site support delivered by local SAP technical consultants as required.
Organisations using the SAP Technical application Management/Monitoring solution benefit from:
- Migration support towards innovative technologies
- Synergy between BC and functional support
- Process and industrialization in Technical SAP management
- Monitoring, 24/7 stand-by, high level of responsiveness, variable capacity
- Senior local (language) consultants in the front-end (customer facing)
- SOA People’s close collaboration with functional support