A trusted advisor for affordable reliability

Guaranteeing availability, stability and performance of the total SAP landscape in an on premise model or at a SAP agnostic external hosting centre is no easy task. Smaller organizations cannot afford an effective internal technical team that can handle SAP and as such need a trusted advisor for future improvements and process innovation.
SAP support requires more and more technical skills. In addition, you need to consider

  • New technologies (e.g. HANA, Fiori)
  • New products in non-Netweaver technologies (e.g. Hybris, Ariba, …)
  • Complex landscapes and migrations

Trusted technical and on-site support

The SAP Technical application Management & Monitoring solution offers SAP Technical Monitoring, technical Incident and alert handling, small change request handling, SAP administration and 24×7 support and monitoring.

Our dedicated SAP technical support centre in Nieuwegein – based on SAP Solution Manager tools and processes – is complimented with on-site support delivered by local SAP technical consultants as required.

Organisations using the SAP Technical application Management/Monitoring solution benefit from:

  • Migration support towards innovative technologies
  • Synergy between BC and functional support
  • Process and industrialization in Technical SAP management
  • Monitoring, 24/7 stand-by, high level of responsiveness, variable capacity
  • Senior local (language) consultants in the front-end (customer facing)
  • SOA People’s close collaboration with functional support

Certified support at the most cost effective price

SAP Technical Service Centre at critical mass

  • SAP Technical Service Centre at critical mass
  • SOA People has a SAP certified Service Desk
  • Dedicated SAP Technical Service Centre in Nieuwegein
  • SAP solution Manager, tools and processes
  • Critical mass

Solid expertise

  • We make use of an optimal resource mix
  • Highly qualified technical SAP consultants
  • Many years of (SAP) expertise