Creating dynamic mobile apps with SAP Fiori to handle Click & Collect and instore returns for global retailer

The retailer was looking to optimise the logistics of their ecommerce processes via a mobile platform. The key objective was to give employees dynamic apps on mobile devices for handling online orders instore and for customers to use Click and Collect and instore returns services.

About

One of the largest global fashion retailers with over $8 billion in revenue, with some of the world’s most famous clothing brands turned to SOA People to develop a SAP mobile solution.

Challenges

All systems were currently on SAP, but with a typically young and tech-savvy workforce with a ‘mobile first’ mind set, most of the fashion retailer’s staff had little or no knowledge of SAP. They needed end user mobile apps that would connect with their SAP system. SOA People set up SAP Mobile Platform from where they would develop apps for the retailer with SAP Fiori.

Benefits

  • Optimised logistics process
  • User experience
  • Latest design
  • Productivity gains

“SOA People has helped us in our journey for digital transformation by helping to create innovative apps on Fiori platform”.

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