Optorg reduces SAP complexity whilst improving security and performance

Optorg wanted to accelerate its digital transformation and increase its performance in the long term by improving operational efficiency, containing risks of cyber, fraud and compliance attacks and better managing costs.

About

Nearly a century old, Optorg specialises in heavy equipment and automobile distribution in Africa, representing major vehicle and technical equipment manufacturers. It is a Caterpillar dealer in nine Central African countries and Morocco supplying operators with specialised equipment (construction, mining and forestry), handling trucks and power generation solutions.

Optorg has also represented Mercedes-Benz for 25 years, alongside some 10 other international brands in offering a wide range of commercial and passenger vehicles.

Challenges

Optorg had implemented an SAP ERP system several years ago to work across its core functional divisions; finance, sourcing and purchasing, manufacturing, supply chain, sales, marketing and asset management. But deployment for each module had been a challenge, and the volume and quality of specific code was slowing innovation down.

Benefits

  • Reduced complexity and clean-up of specific code has reduced the number of custom objects from 61 to 33 per month
  • Enabled cash optimisation by reducing supplier payments made too early by almost 50% and erroneous orders that were leading to delays in cash recovery.
  • IT Delivery times have reduced from 46 to 22 days, with activities undertaken to improve change management with very positive results
  • Centralised accounting closing periods prevent entities from re-opening a fiscal year, leading to a 12% reduction in delays with continuous improvements

“Performer has enabled us to identify, in a very short time, the tangible areas of improvement in terms of technology and business, and to integrate this transformation into a continuous improvement process”

Aziz Souah, CIO, Optorg

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