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How to Increase the ROI of Your EAM/CMMS

From System Investment to Demonstrable Operational Value

During this webinar, you’ll gain a pragmatic framework to better define the ROI of your existing EAM/CMMS, analyse bottlenecks more effectively, and identify targeted improvement actions that contribute to reduced downtime, increased productivity, better planning, and more reliable management information.

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29 October 2026
11:00–11:45 CEST

Many organisations invest in an EAM or CMMS solution to manage maintenance more effectively, reduce downtime and support decision-making with reliable data. Yet in practice, the expected return does not always follow automatically. Users may not consistently work within the system, processes may not be properly aligned, configurations may not be optimal, or the available data may not be reliable enough to support effective decision-making.

This can quickly lead to the perception that “the system doesn’t work” or that the expected ROI is simply not being achieved. But disappointing results are rarely caused by the software alone. The real causes are often spread across multiple levels: the functionality and performance of the solution, system configuration, user knowledge and adoption, process discipline, integration with planning and spare parts management, and the broader context in which the system is being used.

For maintenance managers and reliability professionals, the challenge therefore goes beyond simply having an EAM/CMMS in place. The real challenge is to translate that digital investment into tangible operational value. This requires clear success criteria, measurable KPIs and an accurate diagnosis of where value is being lost.

During this webinar, you’ll gain a pragmatic framework to better define the ROI of your existing EAM/CMMS, analyse bottlenecks more effectively and identify targeted improvement actions that contribute to reduced downtime, increased productivity, better planning and more reliable management information.

Webinar overview

  • Introduction: Why this topic is more relevant than ever
  • When is an EAM/CMMS actually successful?
  • What does ROI really mean in an EAM/CMMS context?
  • Why does ROI often fall short of expectations?
  • What can we learn from shop-floor audits?
  • The key levers for increasing ROI
  • Practical approach and key takeaways
    • A framework for critically assessing your own organisation
    • Concrete areas of focus to unlock more value from your existing EAM/CMMS
  • You’ll learn what EAM/CMMS ROI really means in practice, why success needs to be clearly defined from the outset, and how to better distinguish between software, process and user adoption issues. You’ll gain practical levers to critically assess your own organisation in terms of user adoption, planning, process discipline and maintenance performance.
  • Join this webinar and discover how to turn your digital maintenance investment into measurable, tangible operational value.

Practical information

10:45 Welcome at the BEMAS Live Learning Platform
11:00 Start of the presentatie
12:00 Conclusions and Q&A

Access to the replay

Speaker

Geert Gysel

IP Practice Manager Belux & Customer Success Manager Strategic Customers

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