A Complete Solution for Industrial Machinery and Components in SAP

Get better control over your core business processes in order to respond to customer demand effectively. Our discrete manufacturing solution supports the whole product life cycle from R&D through to customer service, helping you get innovative products to the market quickly.

Heli enhances its business platform

Heli implemented SAP S/4HANA with Fiori and Ready4 Advanced Scheduling to help plan and organise Heli rental, sales and service.

Driving its own digital transformation with sap cloud platform

Joskin implement SAP Cloud Platform to deliver a comprehensive after-sales service using easy-to-use self-service portals for customers and dealers.

Solving Challenges

Benefits

Capabilities

Solving Challenges

Ready for Business for IM&C is designed to solve unique challenges in this demanding market and help you with important business applications that can assist with decision-making, mobility and technological performance.

Integrating and automating your business processes will allow you to continuously innovate, remain competitive and give you total flexibility throughout the manufacturing and supply chain process.

This SAP pre-configured ready-to-use solution for the industrial machinery sector ensures you have the best technological platform with optimised methodology, based on best practices. It will help your company deliver long-term value to customers and let you stay ahead of the competition.

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Get permanent alignment with regulatory requirements and developments
Integrate product development for fast, innovative and compliant products
Capture key quality customer data to develop the right products to the right customers
Check product safety and compliance throughout the product lifestyle
Use latest embedded SAP software for remote access to machine connectivity
Intelligently connect production and logistics to the rest of the business
Improve customer satisfaction with a comprehensive after-sales service
Manage your resource planning from a simple, fully integrated, user friendly application.

Benefits

Help with Research and Development

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Gaining a competitive advantage begins with research and development, ensuring you continuously adapt to changing market needs. Access to key customer data means you can focus on the most valuable customers and supply them with tailored products. Using the latest digital SAP software solutions specifically designed for manufacturers you can devise an integrated product development plan that will help you to develop innovative products quickly whilst maintaining product safety and compliance throughout the product lifecycle.

Total Control of the Supply Chain

Planning is key to your company’s supply chain and the application of SAP in manufacturing allows you to take control. It is important to gain valuable accurate insights of demand to ensure optimal productivity is always achieved and be able to quickly respond to any changes. Automating processes in the warehouse and streamlining transportation management will also enable your logistics network to operate effectively and be flexible to adapt to external changes.

Optimising Manufacturing Processes

Managing and controlling operations can be made more efficient as well as ensuring health and safety standards are adhered to in all areas. Simplified processes in material requirement planning allows you to react easily to short-term demand and supply fluctuations. By integrating business and manufacturing systems enables efficient and high-quality production and ensures capacity levels are always maximised.

Supporting Sales and Marketing

Attaining and maintaining customers drives business growth and delivering long-term value improves customer satisfaction. Having 360 degree visibility of your customer’s business needs, running targeted marketing activities, and supporting your sales team with integrated solutions to fulfil complex orders, will improve the overall experience throughout the buying process.

Best Customer Service

Customer service is important for continued business success and developing long-term relationships with your customers to help secure future opportunity. From gaining valuable feedback on services received to installing equipment on-site and managing service parts, all after-sales service areas can be covered to provide the ultimate customer experience.

Capabilities

R&D

Keep ahead of the competition and develop products the market needs, quickly and effectively.

Integrated product development to get fast innovative and compliant products
Ensure product safety and compliance throughout the product lifecycle
Collaborative product and configuration design
Project and Portfolio Management

Manufacturing

Integration of processes allows you to be flexible with production to keep aligned with demand.

Equipment production with configuration options
Production of standard equipment: in stock, by batch, order or deal
Design and production of special equipment and project management
Maintain compliant Health and Safety standards
Manufacturing networks, operations and process planning
Commercial, operational and financial business management
Internet of Things used to analyse real-time data from machinery to predict what future actions should be taken.

Supply Chain

Full visibility of the supply chain and simplifying processes allows operations to run smoothly.

Simplified processes to assist with material requirement planning to adapt to change in demand
Demand Management and Insights
Response and supply management system
Track and Trace and Logistics Networks
Transportation Management
Sales, Inventory and Operations Planning
Warehouse Management

Sales & Marketing

Target business growth through tailored marketing activities and support your sales team with the right technology to help sell more effectively.

E-Commerce for Customers and Products
Industrial marketing
Sales force automation
Sales Performance Management
Quote to cash for configurable products and solutions
Usage-based billing and revenue management
Management of after-sales service

Installation and Service

Enhance customer buying experience by offering superior after-sales service, with easy-to use mobile apps to manage field service technicians work off-site efficiently.