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      Healthcare - SAP S4HANA Migration

      SAP S/4HANA Public Cloud modernises business across Europe

      Sunstar had chosen SAP S/4HANA Public Cloud to optimise and modernise its business processes and selected SOA People as its new integration partner to help roll out the solution across seven European countries.
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      Sunstar is a multinational company with global headquarters in Switzerland with over 4,000 employees worldwide. It provides healthcare and services to consumers as well as being a producer of industrial products for the environment and amenity, safety support and high technology sectors. Sunstar Europe has operations in Switzerland, France, Germany, Italy, Belux, Spain and the Nordics.
      The Challenge Solution Benefits

      The Challenge

      Sunstar needed to modernise its business processes, standardise functionality and harness SAP best practice throughout its multinational organisation. It had several complex issues that needed to be solved, including the integration with external warehousing and logistic partners.  It required an experienced IT partner to simplify the implementation of SAP S/4HANA Public Cloud and to roll it out in 7 European countries. 

      Solution

      Sunstar chose SOA People as its new IT Partner to guarantee the successful implementation of SAP S/4HANA Public Cloud in Europe.  It help implement the second rollout to deploy C4C for its order-to-cash process in France and SAP integrated C4C is now supporting 200 sales representatives across Europe in real-time for all sales and CRM activities.

      Benefits

      • IT Partner with strong breadth of experience running complex SAP S/4HANA projects.

      • Whole implementation process simplified with access to local consultants with legal and cultural knowledge to practically assist with the SAP solution rollout in specific countries.

      • A cost-effective support model offers flexible SAP expertise and support on demand.

      • Support targets reached using a more efficient Help Desk system supported by the expertise of SOA People consultants.

      • Rapid order-to-cash process centralised across Europe and fully integrated with new cloud-based system.

      SOA People had a really positive attitude throughout the transition phase and worked quickly, efficiently and collaboratively to find resolutions to solve our implementation challenges, even if that meant finding alternative solutions or work-arounds wherever we have to wait for SAP to deliver missing functionalities in the cloud. It is good to be working with a partner who has the capability and resources to do that.
      Christophe Imbach
      IT Director for Europe at Sunstar Group Europe