Dutch HR services provider USG consolidates and Transforms SAP landscape

SOA People was selected to provide a tailored SAP Private Cloud Solution with lifecycle management. They worked closely with USG to build an alternative vision for the future that would include cost savings at the heart of the private

cloud solution. The future-proofed private cloud solution was the ideal choice because it meant USG would only pay for the services they needed.


USG People is a Dutch-based recruitment and human resources company. It is Holland’s secondlargest employment company with a presence in 4 European countries; The Netherlands, Belgium, France and Germany. In 2016 the Recruit Holdings based in Japan acquired USG People.


The recruitment company had been struggling to maximise the potential of their SAP system which was being managed by an external provider. At the same time costs were becoming out of line compared to the value that was being delivered.

USG was undergoing an efficiency and cost optimisation review of its IT systems landscape and was looking to create a leaner process to support its business units.


  • One supplier, one relationship
  • Cost and efficiency savings
  • Keep abreast of new technologies

“SOA People is proactive and the cultural fit is aligned between our two companies. Communication throughout has been extremely open; the sharing of ideas, ensuring everyone is kept to the precise scope but at the same time helping each other achieve the goals, meant the whole collaboration was very smooth.”

“The Private Cloud project execution, efficient planning and the overall know-how of what to do are the stand out elements for USG.”

Arjan van Arkel, Manager of Business Process Management HR and SAP.

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