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SAP S/4HANA Cloud and CoPilot

Paul Smitherman |

Most people are familiar with SAP as a provider of large-scale business processing systems and many even remember the infamous blue screens of 20 years ago. But did you know that S/4HANA Cloud, SAP’s latest technology, has embedded analytics, a conversational interface, and a digital assistant?

This intelligent technology is a lot more advanced than most people realise. Progressing from old-generation ERP, S/4HANA Cloud now offers the very latest in end-to-end business processing. It allows individuals, teams, divisions and the entire company to share data, and create and provide insights and analytics. Its built-in digital assistant, SAP CoPilot, makes life even easier because instead of the usual typing, you can now talk to and hear from your data. This ‘hands-free’ ERP gives you a conversational interface, or chatbot, that will change the way you are working.

SAP CoPilot works by using natural language processing (NLP) which lets you communicate with software in an intuitive way, using language that you would use to talk to each other instead of special computer language. It simplifies the user experience as it can deliver the information you need so you won’t have to scan through reams of data or step-by-step processes to find what you’re looking for, or navigate from screen to screen, however easy clicking is.


SAP S/4HANA Cloud as the world’s first hands-free ERP solution may be slightly ambitious as of today. Digital assistants in the business world are relatively new and the capability will vary from scenario to scenario. But what we do know is that these digital technologies will increasingly become smarter and more advanced very quickly as we see them introduced into business, reaching deep into a wide range of complex and business-critical tasks.

At SOA People we want to make entry level to digital technology easy. That’s why we recently launched our global S/4HANA program that helps customers adopt SAP S/4HANA Cloud via packaged solutions, whatever stage they are at and whatever size organisation they are.

Talk to us about how we can help you gain the right digital foundation for your organisation and business processes with the right pre-configured, ready-to-use industry templated solutions.

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