Enhanced Business Platform helps plan and organise Heli rental, sales and service

Heli selected SAP S/4HANA with its Fiori user experience and ability to create mobile apps for its 70 users in Belgium and France, with SOA People as its implementation partner. The firm also chose the SOA People Ready4 Advance Scheduling to cover finance, purchasing, sales, projects, service and maintenance, running on T-Systems Cloud.

About

Heli handles the sales, hire and service of large equipment such as scissor lifts, boom lifts, forklift trucks and mini cranes. With some 1,250 units of equipment, its hire fleet enables customers to do what they need to, whether working safely at heights, lifting heavy goods or transporting them. With two main sites in Belgium and France and additional branches across the region, Heli employs around 100 people

Challenges

Multiple legacy systems that had been custom developed were no longer being supported and staff were using work-around manual processes. There was little visibility of invoices and financial data, and spare parts and warehousing were not linked. These challenges were leading to inefficiencies within the business running an incumbent system.

Benefits

  • Enhanced efficiency gains and decision-making for senior management
  • The automated ordering process means working with minimum stock levels.
  • Better visibility of stock management, availability of machines for hire, resources and tools
  • Invoicing is streamlined with automated processes
  • Improved customer experience

“With the new systems in place and our logistics app ready soon, we have much easier access to key information enabling us to manage our business even better than we do today.”  Johan Symoens, CFO, Heli

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