Fibrant, a global producer and supplier of high quality chemical products and services has chosen a range of Ready to Support services from SOA People to provide 24/7 support to run daily operations and ensure continuous availability of business systems.
Established in 1952, Fibrant is part of HSCC (Highsun Group China) and together they are the largest global producer of Caprolactam and Ammonium Sulfate, with production facilities situated in the Netherlands and China. Fibrant employs 350 people in the Netherlands, serving business partners with high quality, sustainable products with world class carbon footprint to support textile, automotive, food packaging and agricultural value chains. Striving to become an undisputed market leader, Fibrant wanted to ensure its entire IT infrastructure could support its long-term strategy for innovation and sustainability.
The need for a more responsive and agile IT partner to support its operations was important to Fibrant, but at the same time it was looking to reduce costs and minimise risks. It chose SOA People for its proven track record and its high quality Ready to Support services including SAP Hosting, SAP Technical Monitoring and SAP Technical Application Management. These SAP service solutions will support Fibrant as well as AnQore, a smart chemicals producer, supporting 120 users on a daily basis. The complete SAP ECC-landscapes will be hosted on the state-of-the-art SAP hosting platform of SOA People’s strategic partner T-Systems. SOA People will act as a single point of contact to service SAP Technical Monitoring and SAP Technical Application Management.
Ready to Support will give Fibrant a whole new set of benefits moving forward. Monthly costs will be reduced, and it will gain a highly responsive partner whose expertise and experience will ensure its business systems run smoothly. It also provides a long-term flexible solution for Fibrant, with the platform being ‘ready for SAP S/4HANA’, to ensure that an easy conversion can be carried out in the future.
Ron Romeijnders, Project Manager, Fibrant says, “We were very impressed with SOA People’s customer references in SAP-support services and knew we would be in safe hands. With SOA People, we believe we have found the right ‘future-proof’ SAP-partner to support and guide us on a daily basis towards the future of our Business critical SAP landscape.”
Alexander Prior, MD SOA People in the Netherlands adds, “We are looking forward to supporting Fibrant with all their technology needs moving forward. We believe our common goals of achieving excellence and our Ready to Support services is the perfect fit for our working relationship in years to come.”