Guaranteeing availability, stability and performance of the total SAP landscape in an On-Premise model or at a SAP agnostic external hosting centre is not an easy task.
Smaller organizations cannot afford an effective internal technical team that can handle SAP and as such need a trusted advisor for future improvements and process innovation.
SAP support requires more and more technical skills. In addition, you need to consider:
New technologies (e.g. HANA, Fiori)
New products in non-Netweaver technologies (e.g.Hybris, Ariba, …)
Complex landscapes and migrations
Trusted technical and on-site support
The SAP Technical application Management & Monitoring solution offers SAP Technical Monitoring, technical Incident and alert handling, small change request handling, SAP administration and 24×7 support and monitoring.
Our dedicated SAP technical support centre in Nieuwegein – based on SAP Solution Manager tools and processes – is complimented with on-site support delivered by local SAP technical consultants as required.
Organisations using the SAP Technical application Management/Monitoring solution benefit from:
Migration support towards innovative technologies
Synergy between BC and functional support
Process and industrialization in Technical SAP management
Monitoring, 24/7 stand-by, high level of responsiveness, variable capacity
Senior local (language) consultants in the front-end (customer facing)
SOA People’s close collaboration with functional support
Certified support at the most cost effective price
SAP Technical Service Centre at critical mass: SOA People has a SAP certified Service Desk Dedicated SAP Technical Service Centre in Nieuwegein SAP solution Manager, tools and processes Critical mass
Solid expertise: We make use of an optimal resource mix Highly qualified technical SAP consultants Many years of (SAP) expertise
Why SOA People?
As leading partner in Business Strategy Execution powered by SAP, we are focused on supporting all of our customers to transform into exceptionally efficient, high performing businesses. You want to know more about our clients' experiences?
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