Healthcare - Human Experience Management

Future-proofing HR processes with SAP SuccessFactors

PARSA needed to modernise its HR processes which were out of date, manual and time consuming. It implemented SAP SuccessFactors Ready-to-Run HR solution to move its processes to a central platform for greater efficiency.
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With a product range of more than 5,000 items and a presence in over 30 countries, the family-owned company PARSA is the European market leader in the beauty products sector. Founded in 1986, its products are sold in drugstores & specialist retailers, food retailers and online, offering an extensive product range including hair care & hair styling, trend accessories, cosmetic accessories, manicure & pedicure and bathroom accessories.


  • Cost reduction by digitalising time-consuming paper-based processes.
  • Faster processes through employee and manager self-services in HR administration, performance and target setting.
  • Fact-based decision-making through comprehensive reporting options.
  • Central one-time maintenance of HR master data which can be analysed in real-time at the push of a button.
  • Improved cooperation between the specialist departments and HR in the recruiting process.

The Challenge

PARSA is growing dynamically and has 400 employees at the company headquarters as well as in 5 other branches. PARSA had set itself the goal of modernising its HR processes, which were inefficient due to time-consuming reporting and the use of multiple Excel lists. PARSA also wanted to support its loyal workforce and have a system where employees could pursue their goals and performance was recognised

"SOA People was a reliable and competent partner for us during the implementation of our new HR software. We have managed to digitalise and standardise our HR processes and are glad to have taken this step with SOA People." Christina Schäfer, Deputy Head of Human Resources & Administration, PARSA.