Services Services
Professional Services - User Experience

USG modernises sap user experience with SAP Fiori

SOA People empowers USG to reduce costs and achieve ROI within a year with a migration to SAP Fiori for employees. The self-service app allows employees access to the SAP system, improving productivity and better user engagement.
Receive our customer success story directly to your email

USG People is a Dutch-based recruitment and human resources company. It is Holland’s secondlargest employment company with a presence in 4 European countries; The Netherlands, Belgium, France and Germany. In 2016 the Recruit Holdings based in Japan acquired USG People, with a name change to Recruit Global Staffing.

The Challenge

USG had been using SAP Enterprise Portal and Adobe interactive forms to support the recruitment of new hires, as well as updating details for existing employees and leavers. But over the years the system had required more and more customisation and coding to enable form completion and integration into their other systems had become more challenging. Additionally, the look and feel and usability of their portal got out-dated, which resulted in lower user satisfaction and adoption.

They required a new solution that would migrate all the functionality they needed to SAP Fiori and SAP UI5 based on SAP’s latest technology and design strategy.


  • Improved productivity
  • Enhanced corporate feel
  • Increased user engagement
“As a SAP Fiori expert and adviser on best practise, SOA People has helped identify the best solution for USG. The experience has been a positive one, and the implementation itself was quick and painless.” Arjan van Arkel, Manager of Business Process Management HR and SAP