An SAP support center optimized, supported by SOA People consultants, allows reduced TCO for the agricultural manufacturer Kubota

The agricultural equipment manufacturer has choosen SOA People Academy to turn SAP solutions to its advantage, used throughout all subsidiaries. This could rationalise skills and company practices to improve its ROI.

About

Based in Osaka, Kubota manufactures agricultural equipment, industrial engines and diggers for public works. Kubota has five subsidiaries in Europe. To support the company's expansion, in 2006 the parent company decided to migrate the information systems for all its European subsidiaries under SAP.

Challenges

To distinguish itself in a market that is more and more competitive and to pursue its growth, Kubota must be able to count on applications that provide high levels of performance and flexibility. Its objectives: to guarantee technical stabilisation of applications in place, to ensure improvement and upgradeability of processes, and to meet professional needs.

Benefits

  • Technical stabilisation and optimized processes
  • Greater simplicity for users through task automation
  • Improvement in service quality
  • Reduction in total cost of ownership

Supported by consultants from SOA-PEOPLE, we have rationalised skills and practices within the center to reduce the TCO of SAP solutions as far as possible and to improve team productivity and, in particular, our customers’ satisfaction.”

Homayoun Mir, CIO of the Business Innovation Center, Kubota

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