Upgrading to SAP ERP with SOA People ensures the technology company Wolters Kluwer continued support and brings significant business benefits

The service, information and software provider appointed SOA People in 2014 to help them implement SAP ERP. Their aim with SAP was to improve productivity, standardise their processes and to totally integrate their complex systems, in order to provide more flexible offerings to their customers.

About

Wolters Kluwer is a global company that provides information, software, and services. Their customers are legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare professionals. Wolters Kluwer helps them make decisions with confidence.

Challenges

The main thing Wolters Kluwer needed to do, as a worldwide organisation, was to standardise. When you have standard procedures and work instructions then it’s cheaper and you gain in agility.

Benefits

  • A challenging project completed on time and on budget to deliver major benefits
  • Standardisation achieved across key business processes
  • Internal teams re-motivated by collaborative working
  • A future-proof system established to build upon
  • Automation and process efficiencies have reduced costs and headcount
  • SAP Systems enhance the online business and support improved customer response

“I have a great relationship with SOA People and I trust their

judgement. They have passion and expertise. They challenge us but

also coach and support us. They were good at building relationships

across our organisation, from management to maintenance.”

Roland de Munk, Wolters Kluwer Project Manager

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