Bridgestone started working with SOA People (formerly cormeta) in 2006 when it was looking for a set of online tools that would support the work of its credit management team. The target was to better control and reduce the credit risk around its growing customer base while operating in a seasonal market, where bankruptcy, restructuring and immense industry changes makes for an unpredictable business environment.
The former workarounds involving Excel used for a number of years were not efficient anymore. As a consequence Bridgestone was looking for a fully SAP-integrated system that would be able to fulfil the requirements and support the credit management team effectively.