The digitisation of BayWa is consistently pursued in all areas. Consequently, credit management also needed to be brought up to date.
Before the introduction of the SOA People SAP Credit Management Suite, credit approval at BayWa AG was a manual process. Inquiries for trade credit insurance, for example, ran through the insurer’s online platform; there was no interface to the credit management system.
Following an analysis of all suppliers available on the market, BayWa selected SOA People, whose modules have already been successfully used by another member of the group RWA in Vienna.
Processing the numerous BayWa customers in the agricultural, construction and energy segments requires very differentiated processes. A central assessment of the company’s overall risks was essential and obtaining an overall rating in the portfolio was feasible.
A further challenge was the enormous volume of data and a complex approvals procedure, with around 90 clerks needing to carry out this as part of their day-to-day business. The deciding factor for BayWa was the modular IT system that could be easily integrated in SAP with uniform processes.
The previously used software needed to be replaced in order to access options for flexible extensions and due to BayWa’s huge customer base, large amounts of data would also need to be handled.