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High Tech - SAP - Credit Management Platform

Credit Management Suite saves time and money for Zumtobel

An effective, scaleable credit management system was a top requirement for Zumtobel which could be customised. Using SOA People’s Credit Management Suite makes it easy to monitor key customer credit data with an easy to use interface.
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The Zumtobel Group which is headquartered in Dornbirn, Austria is an international lighting group and a leader in the field of innovative lighting solutions and components. With its internationally established brands Thorn, Tridonic and Zumtobel as well as the brands acdc, THORNeco and Zumtobel Group Services (ZGS), the Group offers its customers around the world a comprehensive range of products and services.

The Challenge

The Zumtobel Group is one of the few global players in the lighting industry. This was one of the reasons for the change to the Credit Management Suite, especially as the previous system did not offer the necessary clarity, predictability and usability. The global environment required the connection to various credit bureaus in various countries and this was a technical challenge – for both Zumtobel and for SOA People.


  • Reduction in staff required
  • High employee acceptance
  • Interface is clear and easy to use
  • Each user can set own personal views within interface
  • Measurably higher quality day-to-day
  • Risk of financial loss is mitigated by efficient debt and credit management.
“I wanted a standard software that covers everything, is scalable and can be customised. This solution does exactly what I expected. We made the right decision!” Markus Fässler, Director of Financial Accounting, Zumtobel Lighting GmbH.