In a highly competitive global market Citrique Belge’s workforce operates to supply customers with citric acid and related co-products, all according to order and schedule. This means the large production plant needs to provide a safe and continual working environment, operating at high capacity, so preventive and curative maintenance of the machinery components is a top priority.
But the maintenance planning process had become increasingly inefficient with work orders being handled outside the SAP system via Excel spreadsheets. This was resulting in data inconsistencies around both the times and dates of routine maintenance and engineer resourcing allocation.
“We work in a hazardous environment, surrounded by dangerous machinery and materials. Before carrying out maintenance, certain controls must take place and timings need to be very precise to minimise the impact on production. Without accurate maintenance planning schedules, it was very difficult to achieve this efficiently,” comments Michel Bangels,IT Director, Citrique Belge.