Services Services
Energy & Utilities - Human Experience Management

Transformation of HR recruitment and performance management

Idelux needed effective software tools to consolidate its HR processes. It implemented SAP SuccessFactors with Recruitment and Performance & Goals modules to give employees access to their HR information anytime, anywhere.
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Idelux is the economic development agency for the Luxembourg province in Belgium. The public sector organisation has 500 employees involved in economic development and environment management focused on water, waste, environment, finances and public projects.

The Challenge

Ensuring a flow of skilled workers and retaining them with performance management, rewards and training was a key objective for Idelux.  Without full visibility of its existing paper-based systems, the HR department needed software tools that could effectively manage data and provide a digital platform to consolidate HR processes.   Idelux wanted to measure and rate performance management and attract new candidates both from internal and external markets.


  • Reduced time and administration in recruiting candidates with instant access to global job sites and ease of application.
  • Quality talent engaged and processed using self-service tools for recruitment.
  • Detailed candidate management reporting and dashboards for greater visibility.
  • Continuous improvement of workforce performance with appraisals, evaluations and training via SAP SuccessFactors.
“Working in the cloud with SAP SuccessFactors we have oversight of our HR process in one digital platform. It’s a big change for the organisation.” Fahima Chebab, Project Manager - Human Resources, Idelux.