Risk awareness is a key strategy at Metabo and so wanted to minimise bad debts through early identification of payment default risks. Metabo’s current risk awareness solution was incumbent and needed a more rigorous, automated and efficient SAP-based solution to optimise and accelerate its credit processes. It also wanted to provide the best customer service by having efficient, reliable and audit-proof technology using automation.
Metabo chose SOA People and Ready4 Credit Management to quickly transform its credit management processes and achieve over 90% automation to free up the credit management team so they could focus on more complex customer credit issues.