Metabo automates over 90% of credit management processes

Risk awareness is a key strategy at Metabo and so wanted to minimise bad debts through early identification of payment default risks.  Metabo’s current risk awareness solution was incumbent and needed a more rigorous, automated and efficient SAP-based solution to optimise and accelerate its credit processes. It also wanted to provide the best customer service by having efficient, reliable and audit-proof technology using automation.

Metabo chose SOA People and Ready4 Credit Management to quickly transform its credit management processes and achieve over 90% automation to free up the credit management team so they could focus on more complex customer credit issues.

• Seamlessly integrates with SAP giving direct access to credit rating bureaus such as Creditreform for up-to-date credit reports.
• Complete control of the credit management lifecycle from initial request to release of credit limit
• Transparent credit risk system to ensure clear audit-proof processes.
• Early identification of payment default risk using real-time data to make objective credit assessments.
• Streamlined, paperless processes that automatically manage insurance contracts to save time and money.